Privacy policy

Napelle Privacy Policy

This Privacy Policy describes how Napelle (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from napelle.org (the “Site”).

Personal information we collect
When you visit the Site, we may collect information about your device, your interaction with the Site, and information necessary to process purchases. When you make a purchase or attempt to make a purchase, we may collect:

  • Name, billing address, shipping address

  • Payment information (processed securely by our payment providers; we do not store full card numbers)

  • Email address and phone number

  • Order and customer support communications

We may also collect certain technical information automatically (such as IP address, browser type, and cookies) to help operate and improve the Site.

How we use your information
We use your information to:

  • Process and fulfill orders, including shipping and returns

  • Communicate with you about your order and provide customer support

  • Detect and prevent fraud and security issues

  • Improve our Site and customer experience

  • Send marketing messages (only if you opt in; you can unsubscribe at any time)

Sharing your information
We share information with service providers to run our business, such as:

  • Shopify (our ecommerce platform)

  • Payment processors (to process payments)

  • Shipping and logistics partners (to deliver your order)

  • Analytics and advertising partners (to understand performance and show relevant ads)

We do not sell your personal information in the ordinary sense. However, some privacy laws define certain advertising and analytics sharing as a “sale” or “sharing.” Where applicable, you may have the right to opt out.

Cookies
We use cookies and similar technologies to power Site functionality, remember preferences, analyze traffic, and support advertising. You can control cookies through your browser settings.

Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object/opt out of certain processing. To make a request, contact info@fmsgroupnj.com via email, or call +1 (800) 346-0993.

Data retention
We keep personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Changes
We may update this policy from time to time to reflect changes to our practices or for legal reasons.